Find quick answers to common questions below. Fur further questions, contact me at info@rgpuzzles.com
A new batch will be released once the most recent batch is completed. If there is enough demand, I will open pre-orders for the next run.
Time Traveler’s Artifact is now available worldwide! This includes most countries. For questions about shipping and costs for a specific country, contact me at info@rgpuzzles.com.
Yes! Time Traveler’s Artifact can easily be reset by following the included instructions.
If you’re in need of a clue, visit the hints page or email support@rgpuzzles.com with a description of your progress. I’ll be happy to provide a hint to get you back on track.
Due to the limited quantity, each customer can order only one puzzle per order.
Please check our Refund Policy to check if you are eligible for a refund. Contact support@rgpuzzles.com if you wish to cancel or refund your order.
Yes. Payment is required in full at the time of order. Shipping will take place on a rolling basis, generally within two months after purchase. Each batch is limited so that I can produce and ship within a reasonable timeframe.